Powder Geek Terms & Conditions
Please take the time to read and understand the terms and conditions of
booking set out below prior to booking a tour or travel service with Powder geek
Japan
Introduction
All bookings are made with AIBIYA LLC. (JCN 6100003005245) acting as management
and operating the accommodation and tour operator for the services and products to
be supplied by principals. What we supply to you is the arranging and co-ordinating of
your travel, accommodation, entertainment, activities, including guiding, and ancillary
services and the making of bookings, and issuing tickets and vouchers to be redeemed
by suppliers. Accordingly, all tickets, vouchers, coupons and other service orders are
issued subject not only to the general terms and conditions applying to our
transactions but also upon those terms and conditions upon which the transportation,
accommodation, activities, entertainment, or other services or products are supplied
(which constitutes the entire agreement between you and us). It is the customer’s
responsibility to make themselves aware of those other terms and conditions.
All bookings are subject to availability. Verbal quotes are regarded as an estimate and
prices are only confirmed with a written quote. All written quotes are subject to change
at any time.
ACCEPTANCE OF RISK
You acknowledge that the nature of the trip may be adventurous and participation
involves a degree of personal risk. You may be visiting places where the political,
cultural and geographical attributes present dangers and physical challenges greater
than those present in our daily lives.
Snowboarding, skiing or any adventure activity can involve certain hazards, including
sudden weather changes and avalanches. All clients need to realise there is no absolute
guarantee of safety. Powder Geek Japan(AIBIYA LLC.) and its contractors maintain the
right not to run an activity if the circumstances make the activity too dangerous.
Powder Geek Japan and its contractor’s will take all practical steps to minimise risk.
However, Powder Geek Japan and its contractors accepts no liability for death, injuries
or illness incurred during your trip. Nor do we accept responsibility for any service
provided by any other tourist operators.
You acknowledge that you are choosing to travel at a time where you may be exposed
to the COVID-19 virus. We will take all reasonable steps to ensure your safety and may
require you to follow additional safety protocols on your trip.
We use information from government foreign departments and reports from our own
contacts in assessing whether the itinerary should operate. However, it is also your own
responsibility to acquaint yourself with all relevant travel information, including
applicable health risks and the nature of your itinerary. You acknowledge that your
decision to travel is made in light of consideration of this information and you accept
that you are aware of the personal risks attendant upon such travel. To the fullest
extent permitted by law, we accept no liability in relation to these additional risks.
Price and Surcharge.
All rates shown are per person, unless otherwise specified and our tour prices are
subject to variable and seasonal pricing, both of which are standard practice within the
travel industry. This means our tour prices may vary at any time in accordance with
demand, market conditions and availability.
Powder Geek Japan may take out foreign exchange contracts to protect the client and
Powder Geek Japan from excessive adverse movements in exchange rates. Therefore,
the foreign exchange rate applied to client payments may differ from the current
market rate and it is likely that different passengers on the same trip have been
charged different prices. Your best option if you like the price you see is to book at that
time. Any reduced pricing or discounts that may become available after you have paid
your deposit will not apply. If you wish to cancel your booking to take advantage of a
cheaper price, full cancellation conditions apply as set out above.
We reserve the right to impose surcharges up to 21 days before departure due to
unfavourable changes in exchange rates, increases in local operator costs, taxes, or if
government action should require us to do so. In such instances we will be responsible
for any amount up to 2% of the trip price and you will be responsible for the balance. If
any surcharge results in an increase of more than 10% of the trip price you may cancel
the booking within 3 days of notification of the surcharge and obtain a full refund.
Please note that a surcharge may be applied to a purchase made by credit card.
Please note we may receive fees, commissions, gifts or financial incentives from third
parties under this contract.
Reservation deposit
In addition to agreeing to the Terms below, the Client will be required to submit non
refundable ¥50,000 deposit to Powder Geek Japan. A deposit of ¥50,000 is payable
within 3 days of confirmation of booking.
Once the Client has paid the deposit, Powder geek japan will provide confirmation of
Client’s reservation. The remaining balance for the trip will be due Sixty (60) days
before the trip departure date.
By agreeing to these terms, Powder geek japan will charge your final balance to the
credit card you provide. If the outstanding balance is not paid by this time, Powder
geek japan reserves the right to charge a $100 late fee or cancel the Client’s
reservation. If a reservation is made less than Sixty (60) days prior to trip departure
date, the full balance of the trip is due at that time.
Cancellation by client
Any cancellation by the Client must be made in writing via email. The date on which
Powder geek japan receives the Client’s written cancellation will determine the charges
applicable. The schedule of Cancellation charges is as follows:
- 61+ days prior to trip: Our Risk Free Booking.
- 31-60 days prior to departure: 50% refund
- 30 or fewer days prior to departure: 100% Cancellation Fee
*After paying your deposit, you can cancel within 10 days for any reason and get a full
refund.
Cancellation by Powder Geek Japan.
Powder geek japan reserves the right to cancel a trip if it doesn’t have a minimum of
four guests reserved by 30 days before the trip’s departure date. If a trip is cancelled
due to insufficient numbers of guests, a 100% refund will be provided to Client.
• Powder geek japan cannot be held responsible for departures that are canceled or
changed due to circumstances beyond our control, including but not limited to natural
disasters, political instability, disease, pandemics, border closures, travel bans,
quarantines, terrorist activities, or strikes. Therefore we strongly urge you to purchase
cancellation/ interruption insurance. Purchasing a Cancel For Any Reason insurance will
provide additional benefits and reimbursement during pandemics and more.
• If we do need to cancel due to circumstances beyond our control, we give you a spot
on same departure of the other date, or a full credit to use towards the following
season.
SNOW CONDITIONS
It should be understood Powder geek Japan cannot under any circumstances be held
responsible for snow conditions. No holiday or tour can be cancelled, altered or
amended by you on the basis of weather conditions.
Services Not Covered
Additional activities may be offered by Powder geek Japan during a trip. Client,
however, will be responsible for all extra expenses incurred as a result of Client’s
participation in the activity. Only those activities described in the trip description are
included in the total cost of the trip. Client will be responsible for charges
All tours include continental breakfast. Details are indicated on our website. When
meals and drinks are not included, client will be responsible for the expenses.
AUTHORITY ON TOUR
Our trips are run by a AIBIYA LLC . The decision of the Tour guide such as Yoshiki
Nishizawa or Yutaro Yumoto are final on all matters likely to affect the safety or wellbeing
of any traveller or staff member participating in the trip. If you fail to comply with
a decision made by a group leader or interfere with the well-being or mobility of the
group, the group leader may direct you to leave the trip immediately, with no right of
refund. We may also elect not to carry you on any future trips booked. You must at all
times comply with the laws, customs, foreign exchange and drug regulations of all
countries visited.
Changes to Itinerary
Client acknowledges that the nature of this type of travel requires considerable
flexibility and changes to the itinerary may occur. Therefore, the agreed upon itinerary
does not serve as a contractual obligation on the part of Powder geek Japan . Client
understands that the route, schedules, itinerary, amenities and mode of transportation
may be changed without prior notice due to local circumstances or events, which may
include sickness or mechanical break down, flight cancellation, strikes, events occurring
due to political disputes, entry or border difficulties, weather, climate, snow conditions
and other unforeseeable circumstances. In the unlikely event the group is unable to
travel as described on the itinerary due to weather or road closures, additional
accommodations may be required. Expenses for additional accommodations will be
charged to the Client.
While Powder geek japan will make its best effort to provide its services as advertised,
changes in the itinerary may be made where deemed appropriate, advisable or
necessary due to unexpected circumstances. If Powder geek Japan makes a change in
the trip, the client will be informed prior to departure when possible. If the change is
made due to unexpected circumstances no compensation is payable.
Health, Fitness and Ability
Given the nature of the trips, Powder geek Japan requires that Client acknowledge that
he or she is in good health and physical shape at a required level appropriate for this
form of adventure activity. Client represents that he or she is capable of participating in
all activities without endangering himself or herself or any other of the Clients or guides
of Powder geek Japan. Client agrees to provide pertinent medical and health details in
our pre-trip questionnaire. If the client fails to provide pertinent details or does not
meet the required physical, health or ability levels, then the trip guide may not allow the
Client to participate in select guided activities. The trip guide may dismiss the Client
from the trip, and Client will have no right to any refund.
Minimum Age: For our trips the minimum age is 18 at the time of travel. All travelers
under the age of 18 must be accompanied by a legal guardian, or in lieu of a legal
guardian, by an escort over the age of 18, appointed by their legal guardian. The legal
guardian or their designee will be responsible for the traveller under the age of 18’s day
to day care. If a legal guardian elects to designate an escort in their lieu, they will be
required to complete and sign a relevant document, to delegate their authority.
Claims and Complaints
If Client has a complaint against Powder geek Japan , Client must first inform the trip
guide of the complaint while on the trip so that the trip guide has a chance to rectify
the situation. Any further claim or complaint against the Powder geek Japan must be
received within thirty (30) days of the end of the trip.
PASSPORTS AND VISAS
It is your responsibility to obtain information and to have in your possession all the
required documentation and identification required for entry, departure and travel to
each country or region you visit on your trip. This includes a valid passport and all travel
documents required by the relevant governmental authorities including all visas, permits
and certificates (including but not limited to vaccination or medical certificates) and
insurance policies. Your passport must be valid 6 months after the last date of travel
with is as set out on your itinerary. You accept full responsibility for obtaining all such
documents, visas and permits prior to the start of the trips, and you are solely
responsible for the full amount of costs incurred as a result of missing or defective
documentation. You agree that you are responsible for the full amount of any loss or
expense incurred by us that is a direct result of your failure to secure or be in
possession of proper travel documentation.
PHOTOGRAPHS OR VIDEOS
Photographs or videos appearing on the web site should be used solely as an indication
of facilities and attractions. Actual facilities and attractions may vary according to
itinerary. Maps shown on the web pages may not reflect the actual tour routing should
the itinerary change.
MODEL RELEASE
All Participants agree to usage of photos and videos taken while on trips with Powder
geek Japan, for the sole promotion of future Powder geek Japan business. If you do not
wish to have your likeness used, we require written confirmation, prior to departure on
your trip.
Insurance
In addition to the suggested trip cancellation/ interruption insurance, it is mandatory for
all Clients to provide evidence of insurance for ski travel that covers personal accident,
medical expenses, and air ambulance (emergency evacuation). If you are joining our Off-
Piste or Backcountry trips, you need to make sure your insurance covers off-piste and
backcountry skiing and snowboarding in Japan. For trips involving mechanized access
in the backcountry (snowcats, snowmobiles, helicopters, etc.) be sure your policy covers
these activities. Evidence of this insurance needs to be provided to Powder Geek Japan.
In the event evidence of insurance is not provided, Powder Geek Japan reserves the
right to cancel the Client’s reservation.
Also We highly recommend adding on insurance that covers trip delay, trip
cancellation, lost/damaged baggage, and all other expenses which might arise as a
result of loss, damage, injury, illness, delay or inconvenience.
Equipment
Client agrees to arrive with required equipment as listed on trip packing list and that
required equipment is in good working order and ready to use upon arrival. If Client
does not have this equipment, Client agrees to contact Powder geek Japan to arrange
appropriate rentals.
I understand that Powder geek Japan may rent or outfit me with equipment required
for backcountry travel or other tour use. I agree to treat the equipment as if it were my
own, and if damaged or destroyed, I am responsible for the cost of the equipment, to
be paid immediately and that may include international shipping costs and additional
taxes.