Myoko Guiding Company Terms & Conditions

CANCELLATION POLICY

For all NEW bookings for the ’23-24 season the following terms and conditions apply.

DEPOSIT:

• A 20% non-refundable deposit is required upon booking. This deposit is fully transferable till 30 days prior to the start date.

FINAL PAYMENT:

• Due 30 days prior to your start date. Failure to make this payment will result in the cancellation of your booking.

CANCELLATION BY THE TRAVELER:


• 30 plus days prior to booking date commencement – deposit will be forfeited but transferable to a later date or the next season

• 8 – 29 days prior to booking commencement – 50% of total booking value will be forfeited

• Up to 7 days prior to booking commencement – total booking value will be forfeited

COVID-19 CANCELLATION POLICY:



If a travel ban is in effect restricting travel to Japan or to and from your home country or if it is mandatory to quarantine either upon arrival into Japan for 3 or more days in the following terms and conditions will apply:

• Up to 60 days prior to your start date:
- 100% of payments made are transferable to the following year. For cancellations you can receive a refund less 10% of the total booking (this amount can be reclaimed in the form of a credit on a future booking)
• 30 – 59 days prior to your start date:
 50% of payments made are transferable to the following year.
 For cancellations you can receive a refund less 50% of the total booking
• Less than 30 days prior your start date:
 25% of payments made are transferable to the following year.
 For cancellations you can receive a refund less 75% of the total booking
• Back-to-back cancellations: If Myoko Guiding Co. are holding only a deposit and are forced to cancel your booking two seasons in a row, that amount will become entirely non-refundable and non-transferable.

RIGHTS RESERVED:

• Myoko Guiding Co. reserve the right to cancel bookings at any time due to unsettling political, social or environmental events, in which case the same transfer/refund options for COVID will apply.

EXCLUSIONS:

• Myoko Guiding Co. cannot offer refunds for missed reservations, early departures, inclement weather/extreme avalanche danger, snow conditions, or force majeure events beyond the COVID-19 pandemic, and are not responsible for additional expenses incurred in preparing for the trip (e.g. airline tickets, visa application fees, equipment purchases, etc).