Outstanding hospitality service and facilities. Restaurants are excellent with very good western breakfasts.
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The Powderhounds have not yet stayed at this hotel however we have compiled an editor’s review and ratings based on trawling and summarising other reviews. We've visited the hotel and had drinks and dinner there, and toured the hotel.

The title summarises what a number of people have said about this hotel, people felt that this chalet was very special and that the staff went out of their way to make people feel like they were at home.

PROS
- Amazing service and various staff that speak English
- Great location; ski-in/ski-out
- Large spacious rooms with big western bathrooms
- Great food and were able to cater for people with special dietary needs
- Superb Japanese bath house (onsen)
- Good in-room wifi (which is not the norm in Japan)
- Easy access to the international ski school with English speaking instructors

CONS
- Limited nightlife (but that is common to Shiga Kogen and most Japanese ski resorts and at least the hotel has its own bar and a choice of 2 restaurants).

I have to say I can't wait to stay at this place!
See our video here