Iwanai Cat Skiing Terms & Conditions

Cancellations 30 days prior to the event can receive a 100% refund, cancellations 29 to 14 days prior receive a 50% refund and any cancellation less than 14 days prior receives no refund, however, you can replace your booking with another client should you find one. Credit card charges not included.

All cancellations are subject to a non-refundable processing fee of 3.6%.

Minimum group numbers apply. While this almost never happens, in the case of low numbers, Iwanai Cat Skiing will attempt to reschedule your booking.

Iwanai Cat Skiing recommend you purchase your own trip cancellation insurance in case you need to cancel for injury, COVID-19, or any other unforeseen circumstances.

All customers are required to read and sign the liability waiver before participating in the tour. Failure to do so will result in the cancellation of the tour without a refund.

All participants under the age of 15 must have a parent or legal guardian sign their release of liability. All minors under15 years of age must be accompanied by a guardian or parent while on the tour.

Iwanai Cat Skiing reserve the right to cancel any tour at any time, typically due to weather or unsafe conditions.

Iwanai Cat Skiing asks members to be honest about their skill levels. If you have booked and paid for a trip but your skills are insufficient for the tour, Iwanai will try to accommodate you with another program if possible, but will not issue refunds.

All terms and conditions are subject to change at the discretion of Iwanai Resort.

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